Privacy Policy

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact an individual.

You may be asked to provide your personal information anytime you interact with Reale Managed Assets Inc. (“Reale Managed Assets”) or one of its affiliates. Reale Managed Assets and its affiliates may share this information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising.

You are not required to provide the personal information requested; however, if you choose not to, in many cases we may be unable to provide our products or services or respond to inquiries.

What Personal Information We Collect

When you register for an account, contact us, or participate in an online survey, we may collect information such as:

Name
Mailing address
Phone number
Email address
Contact preferences

In certain jurisdictions, we may also request a government-issued ID in limited circumstances, such as when establishing accounts, extending commercial credit, or as required by law.

How We Use Personal Information

We use your personal information to:

Keep you updated on Reale Managed Assets announcements, profile updates, and events (you may opt out of marketing at any time).
Provide, develop, operate, deliver, and improve our services and offerings.
Prevent fraud and ensure security.
Verify identity and determine eligibility for services.
Send important communications regarding updates to our terms, conditions, and policies (these cannot be opted out of).
Conduct auditing, data analysis, and research to enhance products, services, and customer experience.

Cookies and Other Technologies

Reale Managed Assets websites, applications, emails, and ads may use cookies, pixel tags, and web beacons to:

Understand user behavior
Track site visits
Improve advertisements
Personalize your experience

Where Internet Protocol (IP) addresses or device identifiers are considered personal data under local law, we treat them as personal information.

If you do not wish to receive targeted ads from our advertising platform, you can adjust your device or browser settings (e.g., enable Limit Ad Tracking).

Automatic Data Collection

Like most online services, we may automatically gather and store information in log files, including:

IP addresses
Browser type/language
ISP details
Referring/exit websites
Operating system
Date/time stamp
Clickstream data

We use this data to analyze trends, administer the site, improve services, and understand user demographics.

In email communications, we may track click-through URLs and use pixel tags to measure engagement and improve relevance.

Disclosure to Third Parties

At times, Reale Managed Assets may share personal information with strategic partners that help us provide services or market to customers. Personal information will only be shared to support our operations and will not be sold or provided to third parties for their marketing purposes.

Service Providers

We may share information with vendors who provide:

Information processing
Order fulfillment
Data management
Customer support
Research and surveys

These service providers are required to protect your personal information and may operate globally where Reale Managed Assets does business.

Other Disclosures

We may disclose personal information:

As required by law, regulation, or legal process.
For national security, law enforcement, or other issues of public importance.
To enforce our terms or protect our operations or users.
In the event of a merger, reorganization, or sale of assets.

Protection of Personal Information

Reale Managed Assets takes security seriously.

Data is encrypted during transfer (e.g., via TLS).
Personal information is stored in secure systems with restricted access.
Where third-party storage is used, data is encrypted.

International Users

Your information may be processed and stored globally. For residents of the European Economic Area (EEA) and Switzerland, Reale Managed Assets uses approved safeguards (such as Model Contractual Clauses) for international transfers of personal information.

Our Commitment to Your Privacy

We enforce strict privacy and security standards internally. Employees are required to adhere to these standards to protect your data.

Updated: 2023